Got A Question?

Let us help you by answering the most frequently asked questions about Black Swan.

FAQ

What if I need help on my website?

Black Swan is just a call away. We are here to serve you 24*7.

I’m on a strict budget, do you have any low cost option.

We have three plans according to the budget. Please choose one of them.

PRICE TABLE

Once my website work is complete,what will Black Swan offer after sale service?

Black Swan always serves you on priority support. After completing the support plan, you can choose our Annual maintenance plan.

Should I provide Product/Business or Shop Photographes?

Yes, you can provide us photographs, and other promotional materials, but if you don’t have then we can arrange our team at an additional cost.

I run a small/medium sized business and want an online presence to promote my business, what is the first step?Accordion Tab

As per today’s need, the first step required is to get an online platform to promote and target potential clients, and for all this, A Website is a must.

Do Black Swan take full accountability that my website will always be available.

Yes, as per the plan purchased, Black Swan takes full accountability that the business website is always available. Please follow Terms & Conditions.

What are my options for E-commerce? Can I have an E-commerce system for my website?

Yes, you may purchase a Platinum Plan for an E-commerce website. Yes, you can have a system as well for the business website.

How do I get my website on Search Engine especially on Google?

Black Swan has done all these kind of jobs to promote clients online through sitemap and SEO. Whenever the potential client wants to know about you, they just have to put the name on google and can search.

Can I register my domain by myself?

Yes, you can register your domain yourself.

What if I do not like the website?

Black Swan technical team collects all the concerned information before design, the team will offer you lots of prototypes, final prototype approval with the client after that design work will start.

In the development phase, our team will provide a blueprint of the website where you can check the functionality, and update us accordingly.

Terms & Conditions.

Will Black Swan maintain my site for me?

Yes, Black Swan offers an Annual Maintenance Plan charge(AMC), our every plan has free maintenance.

Is there any hidden cost associated with website designing and other services I get?

The plan you have purchased whether it is Gold, Diamond, or Platinum, you will get all the services and features associated with the plans, but if you require any extra service then the price will be charged as per Terms & Conditions.

What domain name should I choose?

Black Swan suggested, to choose a small 6-11 character domain name for the website. It should be brand-able easy to remember & resemble the business.

How long will it take to get a new website?

Our professional team is an expert to handover our website work within the time limit as decided.

Terms & Conditions.

Do I need coding knowledge?

NOT AT ALL, but if you have it good for us as our client understands, work better. Our professional team is an expert to deliver the best. We promise our team will live up to expectations.

What is the difference between Gold, Diamond and Platinum Plans?

Black Swan knows all the technical and branding needs of the business. We understand that every individual business is different. When you plan to achieve the business goals of your dreams, we believe in helping you ‘Make it Happen’ for you in a few simple clicks. Price Table

We have bifurcated all 3 plans. According to the business needs whether it is a small business, a Start-up, or any kind. If you are still confused then we are just a call away. Contacts

Do I have to be local resident, to work with you?

No, it is not necessary that you have to be local. We are creating a digital world for our business partners and when the word digital has already come then you can be with us digitally. Conversation with Black Swan on a telephonic way or meet us on video call.

How much information do I need to give Black Swan for work on my Business project?

When it comes to giving information to Black Swan, we need all the information according to the requirement of the project.

This is our assurance your all personal information stays in safe hands.

Who writes the content for the website?

It’s up to the customer if they are able to give content to Black Swan, it’s well and appreciates enough.

If you want us to write the content on behalf of you, then we have our content writers at an additional cost. Terms & Conditions.

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Will everyone see my website as the same way i have?

Yes, the website is universal the same for all, and always online. Either you or the other will watch the same way.

Payment FAQ

What payment methods are available?

Black Swan has a Debit/Credit card, Paypal, UPI, and all the other digital modes of payment through which customers can pay.

How much does a new website cost?

Black Swan has 3 handsome Plans for our beloved clients, according to our customer’s needs.

Terms FAQ

Is Black Swan only creating a WordPress website?

Black Swan is working on the requirements of the customer. It is our customer’s call on which platform they want to build their website.

Where should my website be hosted?

Black Swan uses cloud hosting for websites.

 

Do I have to keep my website with Black Swan forever, or can I switch to another provider?

Black Swan is always with their Business Clients whether they want to switch or not.

Terms & Conditions.

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